The Blu-ray release of
Harry Potter and the Deathly Hallows, Part 1 has been the source of several recent complaints. It seems some consumers are experiencing a number of issues including disk skipping, technical glitches and other anomalies. The Digital Bits is reporting that affected users are being instructed to contact the studio by way of an
online customer service form. Warner has also asked that those submitting information assist in their investigation into the matter by including the model number of their Blu-ray player, a description of the exact errors being encountered, and the portions of the film that are being affected.
An official exchange program has yet to be announced and further details are forthcoming.