4 Hours of Downtime

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4 Hours of Downtime

Posted March 4, 2013 12:40 PM by Webmaster

This morning we applied some new server firmware which required a reboot and 5-10 minutes of expected downtime/rebooting time. However, the server did not come back online automatically. After some investigation into the problem and some delays we discovered that it was simply because of a device changing ID number, which in turn required manual attention to proceed with the reboot properly. Updating the ID number and rebooting again solved this issue.

We apologize about the unexpectedly long downtime.

Update

Forum search is back up (we had forgotten about it), sorry again and thank you for reporting.